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I suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue. Click on Advanced on the Hardware and devices dialog box and click on Run as administrator Enter the credentials if required.
Now click on Sound, video and game controllers to expand, right click on the device and click on uninstall. Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver. I recommend you to go to the computer manufacturer website and download the latest updated sound adapter driver for Windows 10 and install the same. Visit the below link:. Sound Blaster X-fi Surround 5. I understand your concern. Let me help you to fix the issue.
Method 1. Type Troubleshooting in the search bar on the Control Panel. Click on Hardware and sound under Troubleshoot computer problems. Click on Hardware and devices under Devices.
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